Information Obligation Statement

Controller

Biolandhaus Arche Tessmann KG
Vollwertweg 1a
9372 Eberstein
Austria

Phone: +43 4264 8120
Email: brieftaube@bioarche.at

General Information

The protection of your personal data is of particular importance to us. We process your personal data exclusively on the basis of the applicable legal provisions, in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and the Telecommunications Act 2021 (TKG 2021).

Server Log Files

When you visit our website, the following information is automatically processed:

  • IP address
  • Date and time of access
  • Requested page
  • Browser type and browser version
  • Operating system
  • Referrer URL

The processing is carried out to ensure the secure operation of the website and for error analysis.
Legal basis:
Art. 6(1)(f) GDPR (legitimate interest).

Contacting Us

If you contact us by email or via a contact form, the data you provide will be processed for the purpose of handling your inquiry.

Legal basis:
Art. 6(1)(b) GDPR (pre-contractual measures) and/or Art. 6(1)(f) GDPR.

Storage period:
Until your inquiry has been fully processed and thereafter only within the scope of statutory retention obligations.

Booking Requests

In connection with booking requests, we process the data you provide, in particular:

  • Name
  • Address
  • Contact details
  • Stay-related information
  • Requests and comments

The processing is carried out for the implementation of pre-contractual measures and the fulfillment of an accommodation contract.

Legal basis:
Art. 6(1)(b) GDPR.

Storage period:
In accordance with statutory retention periods, in particular tax and commercial law requirements.

Newsletter

If you subscribe to our newsletter, we process your email address for the purpose of sending information about our offers.

Registration takes place using the double opt-in procedure.

Legal basis:
Art. 6(1)(a) GDPR (consent).

You may withdraw your consent at any time with future effect.

Cookies and Consent Management

Our website uses cookies.
Technically necessary cookies are used for the secure and proper operation of the website.
Analytics and marketing cookies are only set after you have given your explicit consent.
Detailed information can be found in our Cookie Policy.

Google Analytics

Provided that you have given your consent, we use Google Analytics to analyze the use of our website.

Provider:

  • Google Ireland Limited
  • Gordon House
  • Barrow Street
  • Dublin 4
  • Ireland

Google Analytics uses cookies to collect information about the use of our website and to evaluate it statistically.

Legal basis:
Art. 6(1)(a) GDPR.

Google Ads Remarketing

Provided that you have given your consent, we use Google Ads Remarketing.

This allows visitors to our website to be recognized on other websites within Google's advertising network.

Legal basis:
Art. 6(1)(a) GDPR.

Data Transfers to Third Countries

When using certain services, personal data may be transferred to countries outside the European Economic Area.

In such cases, we ensure appropriate safeguards in accordance with Art. 44 et seq. GDPR.

Storage Period

We store personal data only for as long as necessary for the respective purposes or as required by statutory retention obligations.

In particular, the following periods apply:

  • Booking and invoice data: 7 years
  • Contact inquiries: up to 12 months
  • Newsletter data: until consent is withdrawn
  • Server log files: maximum 90 days

Your Rights

You have the right to:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Withdrawal of consent
  • Object to processing

Right to Lodge a Complaint

You have the right to lodge a complaint with the Austrian Data Protection Authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy in order to adapt it to changed legal requirements or changes to our services.

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